Shipping policy
At ShadowNova, we are committed to delivering your order as quickly and smoothly as possible.
📦 Processing Time
All orders are prepared and processed within 2 to 4 business days (excluding weekends and holidays). You will receive a confirmation notification once your order has been shipped.
🚀 Shipping Time
Delivery typically takes 4 to 7 business days after dispatch, depending on your location.
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other external factors beyond our control.
💳 Shipping Costs
Shipping rates are automatically calculated at checkout based on your location and the selected shipping method.
🌍 International Orders
Customers are responsible for any customs duties, import taxes, or additional charges required by their country.
📍 Order Tracking
Once your order has been shipped, you will receive an email with your tracking number so you can monitor your delivery at any time.
If you do not receive your tracking number within a few days after shipping, feel free to contact us and we will be happy to assist you.